preview - Redevelopment of Schiphol Lounge 1
The task
Schiphol Group wants to maintain and strengthen its position as “Europe's Preferred Airport” by optimally connecting the Netherlands to the world. To do this, the Schengen area in Terminal 1 has been redesigned and Lounge 1 expanded and renewed, so that the terminal is prepared for future passenger growth and changing needs. The refurbishment involves renovation and new construction, the total scope is 24,000 m².
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The aim of the refurbishment of Lounge 1 is to create a pleasant and sustainable environment and to optimize the flow and comfort for passengers.
"The passenger's wishes and experiences are central."
About this project
Ultimate passenger experience
The design is about the ultimate passenger experience — the “Customer Journey”. Schiphol strives for an experience that is “remarkably carefree and surprisingly sympathetic” for both business and leisure passengers. The interior is divided into commercial (retail, hospitality, flagship store) and facility functions (services, transfer area, PRM and seating areas). The Lounge 1 area is divided into three recognizable zones: Landside: “Welcome/Goodbye” zones; Airside: “Relax” zone and the Cloud:' Explore 'zone. Each zone has its own design language and use of materials, and offers orientation and rest for the passenger. Despite their unique character, they form a harmonious whole.
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Landside
In the Welcome/Goodbye zone, passengers are welcomed or waved goodbye. This zone is traditionally divided with a clear routing and fits seamlessly into the existing structure and offers shops and facilities. A striking element is the Wooden Ribbon with a warm, earthy look, made of sustainable high-density bamboo. The flowing ribbon connects commercial functions and guides passengers naturally to their destination at the piers.
‍
Airside
A calm, open zone with a view of the platform focused on hospitality and relaxation. Here are transfer zones, services such as Lost & Found and lockers, and various seating areas. The airside offers peace and comfort: a place to wait, work or relax with a view of the planes.
‍
Cloud
The Cloud is a symbol of Dutch sobriety and innovation. Inspired by the Dutch sky and cumulus clouds, this zone forms a dynamic and iconic volume. The shape is smooth and agile, with expressive upward movements at the head and tail sides. Inside, there is room for flexible retail concepts and shop-in-shop formulas with sight lines across the area. The Cloud contrasts with the terrestrial landward side and arouses passengers' curiosity. The flagship store and the 'Birdy' experience element are striking elements on the tail side.
"A WORRY-FREE TRAVEL EXPERIENCE FOR THE BUSINESS & LEISURE PASSENGER."
Highlights
WOODEN RIBBON
‍Connects commerce and guides passengers naturally.
‍
CLOUD
‍A visual icon inspired by Dutch skies.
‍
AIRSIDE
Residence zone with view of the platform and the planes focused on hospitality and relaxation.
‍
COCKPIT SQUARE
‍Meeting place with retail and various seating areas.
‍
SUSTAINABILITY
‍Use of natural and recycled materials such as bamboo and grass.
‍
Credits
preview - Redevelopment of Schiphol Lounge 1
The task
Schiphol Group wants to maintain and strengthen its position as “Europe's Preferred Airport” by optimally connecting the Netherlands to the world. To do this, the Schengen area in Terminal 1 has been redesigned and Lounge 1 expanded and renewed, so that the terminal is prepared for future passenger growth and changing needs. The refurbishment involves renovation and new construction, the total scope is 24,000 m².
‍
The aim of the refurbishment of Lounge 1 is to create a pleasant and sustainable environment and to optimize the flow and comfort for passengers.
About this projct
Ultimate passenger experience
The design is about the ultimate passenger experience — the “Customer Journey”. Schiphol strives for an experience that is “remarkably carefree and surprisingly sympathetic” for both business and leisure passengers. The interior is divided into commercial (retail, hospitality, flagship store) and facility functions (services, transfer area, PRM and seating areas). The Lounge 1 area is divided into three recognizable zones: Landside: “Welcome/Goodbye” zones; Airside: “Relax” zone and the Cloud:' Explore 'zone. Each zone has its own design language and use of materials, and offers orientation and rest for the passenger. Despite their unique character, they form a harmonious whole.
‍
Landside
In the Welcome/Goodbye zone, passengers are welcomed or waved goodbye. This zone is traditionally divided with a clear routing and fits seamlessly into the existing structure and offers shops and facilities. A striking element is the Wooden Ribbon with a warm, earthy look, made of sustainable high-density bamboo. The flowing ribbon connects commercial functions and guides passengers naturally to their destination at the piers.
‍
Airside
A calm, open zone with a view of the platform focused on hospitality and relaxation. Here are transfer zones, services such as Lost & Found and lockers, and various seating areas. The airside offers peace and comfort: a place to wait, work or relax with a view of the planes.
‍
Cloud
The Cloud is a symbol of Dutch sobriety and innovation. Inspired by the Dutch sky and cumulus clouds, this zone forms a dynamic and iconic volume. The shape is smooth and agile, with expressive upward movements at the head and tail sides. Inside, there is room for flexible retail concepts and shop-in-shop formulas with sight lines across the area. The Cloud contrasts with the terrestrial landward side and arouses passengers' curiosity. The flagship store and the 'Birdy' experience element are striking elements on the tail side.
"The passenger's wishes and experiences are central."
Façade pattern
The Cloud façade is based on cumulus clouds as illustrated by Jacob van Ruisdael. The pattern is executed in a grid of milled dots in the façade material, with varying depths that create light and shadow. The façade is bright; changing light intensity and temperature change the appearance of the Cloud throughout the day — a dynamic tribute to the changeability of Dutch skies.
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Cockpit Square
Cockpitplein is the end point of the Houten Lint on the landside. Thanks to a new façade, there is plenty of daylight. The House of Tulips has a prominent place here. This store refers to historic bulb sheds, translated into a modern wooden structure with a mansard roof and an open façade.
There are various seating areas around the store. An open pergola structure above the seats provides connection, human touch and space for greenery.
"A WORRY-FREE TRAVEL EXPERIENCE FOR THE BUSINESS & LEISURE PASSENGER."
Highlights
WOODEN RIBBON
‍Connects commerce and guides passengers naturally.
‍
CLOUD
‍A visual icon inspired by Dutch skies.
‍
AIRSIDE
Residence zone with view of the platform and the planes focused on hospitality and relaxation.
‍
COCKPIT SQUARE
‍Meeting place with retail and various seating areas.
‍
SUSTAINABILITY
‍Use of natural and recycled materials such as bamboo and grass.
‍
Credits