
Redevelopment of Schiphol Lounge 1
The task
Schiphol Group wants to maintain and strengthen its position. To do this, the Schengen area in Terminal 1 has been redesigned and Lounge 1 expanded and renewed, so that the terminal is prepared for future passenger growth and changing needs. The refurbishment involves renovation and new construction, the total scope is 24,000 m².
The aim of the refurbishment of Lounge 1 is to create a pleasant and sustainable environment and to optimize the flow and comfort for passengers.



"The passenger's wishes and experiences are central."



About this project
The design revolves around the ultimate passenger experience: a 'Customer Journey' that feels remarkably carefree and surprisingly pleasant for every passenger. The layout is divided into commercial and facility functions. The Lounge 1 area is divided into three distinct zones. Each with its own design language and material use, but together forming a harmonious whole that offers tranquility and orientation.
LANDSIDE
Welcome/Goodbye
In the 'Welcome/Goodbye' zone, passengers are welcomed or seen off. This zone is traditionally laid out with clear routing, seamlessly connecting to the existing structure and offering shops and amenities. A striking element is the Wooden Ribbon, with a warm, earthy appearance, made from sustainable high density, bamboo. The flowing ribbon connects commercial functions and naturally guides passengers to their destinations at the piers.
AIRSIDE
Relax Zone
A calm, open zone with views of the apron, focused on catering and relaxation. Here you'll find transfer zones, services like Lost & Found and lockers, and various seating areas. The airside offers peace and comfort: a place to wait, work, or relax with a view of the aircraft.
CLOUD
Explore Zone
The Cloud symbolizes Dutch pragmatism and innovation. Inspired by the Dutch sky and cumulus clouds, the zone forms a dynamic, iconic volume with space for flexible retail and shop-in-shop concepts. The Cloud contrasts with the earthy landside, sparks curiosity, and is enhanced at its tail end by the flagship store and the 'Birdy' experience element.

"A WORRY-FREE TRAVEL EXPERIENCE FOR THE BUSINESS & LEISURE PASSENGER."
Highlights
WOODEN RIBBON
Connects commerce and guides passengers naturally.
CLOUD
A visual icon inspired by Dutch skies.
AIRSIDE
Residence zone with view of the platform and the planes focused on hospitality and relaxation.
COCKPIT SQUARE
Meeting place with retail and various seating areas.
SUSTAINABILITY
Use of natural and recycled materials such as bamboo and grass.




Credits

Redevelopment of Schiphol Lounge 1
The task
Schiphol Group wants to maintain and strengthen its position. To do this, the Schengen area in Terminal 1 has been redesigned and Lounge 1 expanded and renewed, so that the terminal is prepared for future passenger growth and changing needs. The refurbishment involves renovation and new construction, the total scope is 24,000 m².
The aim of the refurbishment of Lounge 1 is to create a pleasant and sustainable environment and to optimize the flow and comfort for passengers.


About this projct
The design revolves around the ultimate passenger experience: a 'Customer Journey' that feels remarkably carefree and surprisingly pleasant for every passenger. The layout is divided into commercial and facility functions. The Lounge 1 area is divided into three distinct zones. Each with its own design language and material use, but together forming a harmonious whole that offers tranquility and orientation.
LANDSIDE
Welcome/Goodbye
In the 'Welcome/Goodbye' zone, passengers are welcomed or seen off. This zone is traditionally laid out with clear routing, seamlessly connecting to the existing structure and offering shops and amenities. A striking element is the Wooden Ribbon, with a warm, earthy appearance, made from sustainable high density, bamboo. The flowing ribbon connects commercial functions and naturally guides passengers to their destinations at the piers.
AIRSIDE
Relax Zone
A calm, open zone with views of the apron, focused on catering and relaxation. Here you'll find transfer zones, services like Lost & Found and lockers, and various seating areas. The airside offers peace and comfort: a place to wait, work, or relax with a view of the aircraft.
CLOUD
Explore Zone
The Cloud symbolizes Dutch pragmatism and innovation. Inspired by the Dutch sky and cumulus clouds, the zone forms a dynamic, iconic volume with space for flexible retail and shop-in-shop concepts. The Cloud contrasts with the earthy landside, sparks curiosity, and is enhanced at its tail end by the flagship store and the 'Birdy' experience element.

"The passenger's wishes and experiences are central."



Façade pattern
The Cloud façade is based on cumulus clouds as illustrated by Jacob van Ruisdael. The pattern is executed in a grid of milled dots in the façade material, with varying depths that create light and shadow. The façade is bright; changing light intensity and temperature change the appearance of the Cloud throughout the day — a dynamic tribute to the changeability of Dutch skies.
Cockpit Square
Cockpitplein is the end point of the Houten Lint on the landside. Thanks to a new façade, there is plenty of daylight. The House of Tulips has a prominent place here. This store refers to historic bulb sheds, translated into a modern wooden structure with a mansard roof and an open façade.
There are various seating areas around the store. An open pergola structure above the seats provides connection, human touch and space for greenery.

"A WORRY-FREE TRAVEL EXPERIENCE FOR THE BUSINESS & LEISURE PASSENGER."
Highlights
WOODEN RIBBON
Connects commerce and guides passengers naturally.
CLOUD
A visual icon inspired by Dutch skies.
AIRSIDE
Residence zone with view of the platform and the planes focused on hospitality and relaxation.
COCKPIT SQUARE
Meeting place with retail and various seating areas.
SUSTAINABILITY
Use of natural and recycled materials such as bamboo and grass.



